Element Materials Technology

Business Development Associate

Job Locations US-TX-Plano | US-WA-Bothell | US-OR-Hillsboro | US-CA-Irvine | US-MN-Brooklyn Park
ID
2021-6730

Overview

Element has an opportunity for a Business Development Associate to join our growing team. In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects.

 

You will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients.  It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab/technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.

 

 

Responsibilities

  • Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
  • Lead prospecting campaigns to penetrate new customers / markets
  • Identifies and develops new customers for identified territories and labs
  • Actively participates in e-mail campaigns and telephoning customers and prospects
  • Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
  • Identifies opportunities early in the sales cycle to ensure maximum share of wallet for Element
  • Qualifies opportunities with assistance of inbound team/specialists
  • Manages relationships and utilizes technical support to assist in Sales
  • Follows up in a timely manner on quotations for the assigned customer base
  • Actively utilizes CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call/visit logs are entered
  • Actively participates in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
  • Achieves sales goals by converting and penetrating accounts
  • Interface with clients, wins new work, and determines client requirements; assists in development of proposals including cost estimates, work plans, and terms and conditions
  • Builds and maintains a working knowledge of Element’s service offerings; participates in training/coaching opportunities
  • Ensures compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
  • Ensures adherence to all applicable laws pertaining to safety, environment and corporate governance
  • Abides by and ensures that all duties are performed in accordance with all Safety, Health, and Environmental (SHE), Trade Compliance, and Quality practices, policies, and regulations
  • Maintains client confidentiality at all times

Skills / Qualifications

  • Approximately 3 years of Business Development, Sales or Account Management experience
  • Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization
  • Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry
  • Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
  • A valid driver’s licence, with an acceptable driving record under Element’s policy
  • Experience in interpreting testing procedures and requirements desired
  • Proficiency in Microsoft Applications (Word, Excel)
  • Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company
  • Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
  • Well-developed oral and written communication skills to meet a variety of communication needs
  • Good interpersonal skills that foster open upward and downward communication built on mutual respect
  • Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
  • Some overnight travel may be required

NOTE:  This position requires access to export-controlled commodities, technical data, technology, software, and services.  U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Directorate of Defense Trade Controls, or other applicable government agency.

 

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Company Overview

We are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.

 

We deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.

 

Everything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.

 

Our mission is simple: to be the best testing partner in the world and together we strive towards a common vision of becoming the world’s most trusted testing partner.

 

We have four values that we strive to live by every single day.

  • Safety - We keep our colleagues and visitors safe
  • Integrity - We act honestly and fairly to do the right thing
  • Excellence - We set new standards of excellence in everything we do
  • Partnership - We work together for the benefit of our customers

When combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY.  We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

 

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies. 

 

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com

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