Element Materials Technology

Administrative Specialist

Job Locations US-TX-Plano
ID
2021-6276

Overview

Element has an opportunity for a Administrative Specialist to provide excellent customer service and general administrative support.

 

Responsibilities

  • Operate at the front desk to greet incoming customers and log them in, issue visitor badges, etc
  • Respond and assist with customer inquiries on various topics
  • Answer incoming calls and direct them as necessary
  • Prepare and arrange shipments as needed
  • Provide general administrative support
  • Ensures compliance with all Element policies, including but not limited to Terms and Conditions, Trade Compliance, treatment of others, moral code of conduct, and Employee Handbook
  • Ensures adherence to all applicable laws pertaining to safety, environment, and corporate governance
  • Applies the principals of 5S (Sort, Set In Order, Shine, Standardize, and Sustain) in the performance of daily work responsibilities to ensure a clean, orderly, and safe work area
  • Abides by and ensures that all duties are performed in accordance with all Safety, Health, and Environmental (SHE), Trade Compliance, and Quality practices, policies, and regulations
  • Maintains customer confidentiality at all times

Skills / Qualifications

  • High school diploma or general education degree (GED) plus two (2) to four (4) years of related experience
  • Ability to work independently and effectively with little supervision
  • Ability to prioritize work and keep key stakeholders informed of progress
  • Proficiency in Microsoft Applications (Word, Excel, Outlook)
  • Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
  • Well-developed verbal and written communication skills to meet a variety of communication needs
  • Good interpersonal skills that foster open upward and downward communication built on mutual respect
  • Ability to interface with customers to determine their needs and provide a satisfactory outcome

#LI-NW1

Company Overview

We are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.

 

We deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.

 

Everything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.

 

Our mission is simple: to be the best testing partner in the world and together we strive towards a common vision of becoming the world’s most trusted testing partner.

 

We have four values that we strive to live by every single day.

  • Safety - We keep our colleagues and visitors safe
  • Integrity - We act honestly and fairly to do the right thing
  • Excellence - We set new standards of excellence in everything we do
  • Partnership - We work together for the benefit of our customers

When combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY.  We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

 

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies. 

 

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com

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