Element Materials Technology

  • Administrative Assistant

    Job Locations US-CA-Santa Fe Springs
    ID
    2019-4462
  • Overview

    Element has an opportunity for a Administrative Assistant in our Santa Fe Springs, CA Pharmaceutical Laboratory. 

    Responsibilities

    • Prepares, produces and distributes laboratory reports for review
    • Provides administrative support
    • Coordinates the efficient operation of the office by generating and maintaining confidential and general files, ordering supplies, maintaining manuals, and performing all other relevant duties.
    • Sample login
    • Verify shipping and quotation documents
    • Work with customers and test laboratories to resolve complaints / issues
    • Coordinate return of customer’s samples and remnants as required
    • Resolve discrepancies on purchase orders regarding quantity, specifications, etc.
    • Provide information to new customers via phone and email
    • Direct qualified outside leads / clients to the sales staff for quotations
    • Relieve supervisors and managers of routine administrative tasks and ensure smooth and efficient day-to-day operation of the department
    • Assures that all assigned tasks are completed in a timely and efficient manner and that follow-up is done on all administrative details
    • Performs other related duties as assigned

    Skills / Qualifications

    • High school diploma required - AA or BA / BS preferred
    • Ideally, 1 - 3 years of customer service experience within a laboratory setting
    • Experience working with testing is a plus
    • Pharmaceutical testing background preferred
    • Demonstrate strong organizational skills with the ability to prioritize and complete daily tasks.
    • Ability to follow instructions, work independently with no supervision, and little or no required follow-up
    • Ability to function efficiently in high volume, deadline-driven environment; complete projects on schedule
    • Ability to provide recommendations and guidance related to operational and procedural matters within the department.
    • Intermediate knowledge of MS Office

    Company Overview

    We are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.

     

    We deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.

     

    Everything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.

     

    Our mission is simple: to be the best testing partner in the world and together we strive towards a common vision of becoming the world’s most trusted testing partner.

     

    We have four values that we strive to live by every single day.

    • Safety - We keep our colleagues and visitors safe
    • Integrity - We act honestly and fairly to do the right thing
    • Excellence - We set new standards of excellence in everything we do
    • Partnership - We work together for the benefit of our customers

    When combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY.  We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.

    Diversity Statement

    At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

     

    All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

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