Element Materials Technology

  • Failure Analyst

    Job Locations US-MI-Wixom
    ID
    2019-4355
  • Overview

    Element has an opportunity for a Failure Analyst who will be primarily responsible for the failure analysis inspections, operations, reporting and consultation services. This position reports to the Engineering Department Manager. 

    Responsibilities

    • Responsible for developing and maintaining business and sales in metallurgical failure analysis.
    • Conduct discussion with clients, both existing as well as new, for the purpose of evaluating their current and future needs. Develop and recommend test plans and make preliminary determination of scope of work
    • Prepare written quotations, proposals, schedule tests, analyze test results, prepare reports and submit invoices
    • Responsible for project management including schedules and costs, and providing technical work directions and instructions to technicians, interns, and collaborating engineers, etc., assigned to the project
    • Develop and maintain a client and project portfolio through which he/she is able to achieve billing and invoicing targets and goals of an engineer. Targets are set by the Engineering Department Manager
    • Be a technical resource for the Engineering Manager and the entire company staff with respect to project review, quote review, capital expenditures, interviewing and selecting new engineering staff members
    • Be a technical resource to the Engineering Staff with respect to providing technical expertise and support to the organization.
    • Be a Technical Expert to the Market and help promote the company by assisting with the marketing, promoting, developing and growing of engineering business including giving seminars to customers, technical presentations, technical articles, serve on committees, for example, ASM
    • Work with Sales Staff to identify and develop new sales opportunities. Accompany Sales Staff on client visits if required.
    • Work with financial staff to help collect outstanding invoices
    • Through his/her status as an Engineer, he/she is to generate sales through relationship building as well as supporting sales and marketing and growth of Element’s failure analysis and consulting business
    • Furthermore, he/she is to lend technical support to the Company technician and sales staff, and the Engineering Department Manager with respect to test and project planning, employee development, business development, project review, and capital investments.
    • Ensure work is performed in accordance with company procedures and regulatory agencies’ regulations
    • Responsible for adhering to safety procedures and appropriate regulatory and company standards
    • Help resolve customer complaints, which may be quality, pricing, or delivery related, while balancing the interests of both the customer and Element
       

    Skills / Qualifications

    • Although a BS degree is the minimum requirement, an advanced degree (MS or PhD) in Metallurgical or Materials Engineering is preferred
    • Background in metallurgy, SEM/EDS and failure analysis experience and/or coursework are required. Selected applicants will be required to submit a writing sample and college transcripts after the beginning of the application process.
    • Well developed oral and written communication skills to meet a variety of communication needs (presentations, training and development, leadership)
    • Experience in conducting and reporting of root cause failure analysis
    • Experience in working with SEM / EDS (Scanning Electron Microscopy / Energy Dispersive analysis)
    • Strong interpersonal skills that foster open upward and downward communication built on mutual respect
    • The ability to assess and respond to client requirements in an appropriate manner
    • Ability to operate and function within a team, drawing on other expertise where required
    • Flexibility and adaptability to different workloads and roles within the company
    • The candidate should have motivation and experience in convincing customer to purchase quoted work.
    • Experience working in an ISO 17025 laboratory environment

    Company Overview

    We are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.

     

    We deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.

     

    Everything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.

     

    Our mission is simple: to be the best testing partner in the world and together we strive towards a common vision of becoming the world’s most trusted testing partner.

     

    We have four values that we strive to live by every single day.

    • Safety - We keep our colleagues and visitors safe
    • Integrity - We act honestly and fairly to do the right thing
    • Excellence - We set new standards of excellence in everything we do
    • Partnership - We work together for the benefit of our customers

    When combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY.  We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.

    Diversity Statement

    At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

     

    All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

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