The Supervisor of Accounts Receivable - Collections is responsible for overseeing the collections process, ensuring timely and accurate collection of outstanding invoices, and managing a team of collections specialists. This role requires strong leadership skills, excellent communication abilities, and a thorough understanding of accounts receivable processes.

This is a hybrid role based in Blue Ash, Ohio

• Supervise and lead the collections team, providing guidance, training, and performance evaluations.
• Develop and implement effective collections strategies to minimize outstanding receivables and reduce bad debt.
• Monitor and analyze accounts receivable aging reports, identifying and addressing delinquent accounts.
• Collaborate with the sales and customer service teams to resolve billing disputes and improve customer satisfaction.
• Ensure compliance with company policies and relevant regulations in all collections activities.
• Prepare and present regular reports on collections performance and key metrics to senior management.
• Assist in the development and implementation of accounts receivable policies and procedures.
• Handle escalated collection issues and negotiate payment plans with customers as needed.
• Maintain accurate and up-to-date records of all collection activities and communications.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in accounts receivable and collections, with at least 2 years in a supervisory role.
• Strong knowledge of accounts receivable processes and best practices.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in accounting software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Ability to work independently and handle multiple tasks in a fast-paced environment.

Preferred Qualifications:

• Experience with ERP systems (e.g., D365, AX, NAV
• Certification in credit and collections (e.g., CCE, CICP).

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

“If you need an accommodation filling out an application, or applying to a job,  please email Recruitment@element.com”