Element has an opportunity for a Customer Service Representative (CSR), primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.
This job description reflects an assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at the Company’s discretion
Element is the best and most trusted testing partner in the world providing high value, critical services to the Aerospace, Transportation, Oil & Gas, Fire & Building Products and Infrastructure & Environmental sectors, where failure is not an option.
Our purpose is a simple one. We make certain that all of the materials, products and devices we test, inspect and certify for our customers are always safe in their end application; are of marketable quality; are compliant with all relevant industry standards and regulations and are ultimately fit for purpose.
Element’s expanded network of over 6,000 Engaged Experts are trusted by organizations to test and advise on the safety, quality, performance and compliance of their products, systems and operations.
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.