Are you a natural communicator who loves helping people and solving problems? Element Materials Technology is looking for a Customer Service Representative (CSR) to be the friendly first point of contact for our customers!
In this role, you’ll handle pricing and Request for Quote (RFQ) inquiries, making sure our clients get fast, accurate information. You’ll be the bridge between our customers and internal teams, helping everything run smoothly and professionally.
Grow your career in the Testing Inspection Certification (TIC) Industry.
This role is located in our Houston Lab.
Customer Engagement
Sales & Quoting
Support & Coordination
CRM & Reporting
Product Knowledge & Compliance
Education: High school diploma or GED required.
Experience: Minimum of 3 years in a customer service role; experience with quoting is strongly preferred.
Communication Skills:
Analytical & Problem-Solving Abilities:
Technical Proficiency:
Organizational Skills:
Other Requirements:
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Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
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